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Europe Runs Into Resident Evil 6 Download Issue

by Jim Reilly on Oct 03, 2012 at 06:35 AM

Resident Evil 6 players in Europe who pre-purchased the game digitally through PSN are running into problems booting the game. Capcom offered a temporary fix and says it's working with SCEE on a revised patch that goes live later today.

IGN first reported the issue. Resident Evil 6 isn't available to purchase digitally in North America yet. Capcom offered an explanation as to what's going on in a statement below:

Essentially it is recognized that some consumers who downloaded the game from the PSN store pre-loaded (pre-order) or within the early hours of launch may be experiencing problems booting up the game. In short, early purchasers who tried to download the game from PSN store may have seen an error message, after they downloaded the day 1 patch. The patch has created an issue and prevents people booting the game.

The temporary fix to ensure people can enjoy RE6 today as intended is to ask those people to un-install the game (only if they originally saw an error message) and re-install the game. This time they won’t be prompted to download the patch and the game will load.

Please note however, these people won’t be able to play against disc owners on a temporary basis. We are working with SCEE (Sony) to fix this issue and a patch is imminent to fix the issue. Please note that those people who downloaded the game from the PSN store originally won’t be able to access RE.net at this time, but this will be fixed by the imminent patch. We will keep people updated as soon as we know more and thank them for their patience.