Privacy Policy

Last Updated: March 25, 2025
Version: 2.01

This Privacy Notice (“Notice”) describes how we collect and process your data through the gameinformer.com website (the “Website”). The terms “Game Informer”, “we”, “us”, “our” and “ourselves” refer to Game Informer Inc., a legal person registered under the laws of the State of Delaware (USA).

We are committed to safeguarding the privacy of our users. We are not going to misuse your data.

Controller details:
Game Informer Inc.
File Number: 10071127
Registered address: 2093 Philadelphia Pike #1207 Claymont, DE 19703

Contact email address: support@gameinformer.com

Game Informer understands that you care about your privacy and we are committed to being transparent about how we collect, use, store, and disclose your Personal Information. This Privacy Notice (the “Privacy Notice”) describes the information we collect about you, how it is used and to whom it is disclosed and explains the rights and choices you have to control how we handle your Personal Information.

Our Privacy Notice describes:

• Services and Scope
• Personal Information We Collect
• How We Use Your Personal Information
• How We Disclose Your Personal Information
• Cookies and Similar Technologies
• How We Protect Your Personal Information
• Links to Third-Party Websites
• Retention of Personal Information
• Your Rights and Choices
• State Privacy Laws
• California Consumer Privacy
• Consumer Privacy Rights
• Sale or Sharing of Personal Information
• Other California Rights
• Notice of Financial Incentive
• Information for Nevada Residents
• Other State Privacy Notices
• EU/EEA, UK, Switzerland
• Canada
• Children’s Privacy

1. Services and Scope

Unless stated otherwise, our Privacy Notice applies to all information Game Informer collects that is or reasonably could be associated with you, including your online account information (the “Personal Information”). Please read this Privacy Notice before using or accessing the Services. By using our Services, you communicate your understanding and acceptance of this Privacy Notice.

This Privacy Notice applies to:

• Our Website;
• The distribution of Game Informer magazine and online publications;
• As well as any other website that is owned or operated by us, or any other features, content, mobile applications, and any other communications or services we offer from time to time (the “Services”).

Updates to our Privacy Notice

Our Privacy Notice may change from time to time. We will notify you of changes by posting a revised version of the Privacy Notice on this website and updating the “Last updated” at the top of the Privacy Notice. You should check this Website periodically for updates. If we make material changes to the Privacy Notice, then we will provide notice through our Services or by other means, as legally required. You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Notice means that the collection, use and sharing of your Personal Information is subject to the updated Privacy Notice. If you object to any changes, you may close your account and discontinue use of the applicable Services.

2. Personal Information We Collect

We obtain Personal Information from such sources:

• Data subjects: members, users, and visitors of the Website;
• Third-party sources: third parties or service providers acting on our behalf (e.g., advertisers).

Information You Provide to Us

We collect information you provide to us directly in connection with making purchases or using our services. This may include contact information, payment information, product preferences, among other information. If you choose not to provide certain information, this may limit your ability to take advantage of some features, promotions, or other Services.

If you are a member or a user, we will process your full name, email address, password, shipping address, billing address, phone number, payment information.

If you are a visitor of our Website, we may process your email address, password, optional data (display name).

Information from Other Sources

We may combine information we receive about you from other sources with your account information or other information we maintain about you to help us correct or supplement our records, improve the quality of our Services to you and prevent or detect fraud. Such sources may include information collected from affiliates, business partners, payment processors, data brokers, marketing companies, AML service and data providers, companies that provide services on our behalf, and shipping carriers. We may combine information we receive about you from other sources with your account information or other information we maintain about you. We will use this information consistent with this Privacy Notice.

We may process the following Personal Information:

• Game Informer corporate group/affiliates, business partners, and third-party partners: contact details, account information, blockchain information, purchase or redemption information, credit program information, and usage or page-view information from business partners who operate their own websites and services, or for which we provide any services.
• Fraud prevention and investigations: we may collect information about you from publicly available sources, identity verification services, Anti Money Laundering (AML) and sanctions screening services, and data providers. This data may be used in connection with investigations into fraudulent or criminal activities on our Website, mobile apps, services, and in our stores.
• Delivery Information: examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we may use to correct our records.
• Other Sources: we may collect information about you from other sources, such as data marketing or advertising service providers, analytics providers, service providers, or publicly available sources. We also create information based on our analysis of the information we have collected from you.

3. How We Use Your Personal Information

We use your Personal Information to provide you products and Services, such as to communicate with you, support you, personalize our Services, and develop our Services. We may also use information for other accounting, legal, compliance or security purposes.

The purposes of processing Personal Information that we pursue:

• To provide products and Services that you request such as physical orders or digital goods;
• To provide relevant and personalized recommendations for products, Services and promotional offers based on your engagement with us;
• To communicate through various channels with transactional or promotional information;
• Administering surveys or questionnaires and to provide rewards or gifts, where applicable;
• To provide customer service;
• To communicate about our products, Services, updates, newsletters, promotions, surveys, and direct mailings;
• To manage your participation in events and sweepstakes;
• To publish customer testimonials or photos;
• To analyze our marketing strategies and trends regarding your use of our Website, digital properties, and social media channels;
• To improve the effectiveness of our product and Services, including the Website, and marketing campaigns;
• To improve your Website experience, including for troubleshooting and maintenance purposes.

4. How We Disclose Your Personal Information

We may disclose information we collect to our business partners, advertising companies, and other third parties for the purposes described in this Privacy Notice. We may disclose certain categories of Personal Information with the types of entities set forth in this section for business purposes (as defined by applicable law) or as required to comply with a legal obligation.

Your Personal Information may be shared with the following categories of third parties:

• Advertising service providers;
• Affiliates;
• Marketing partners;
• Social sharing and public posting tools;
• Support and communication tools;
• Web hosting providers;
• Analytics tools;
• Document storage providers;
• Email marketing tools;
• Automation tools;
• Application form tools;
• Customer relationship management (CRM) tools;
• Communication platforms/tools;
• Website builder tools;
• Website analytics tools;
• Event platforms and networking apps;
• Project management and CRM tools;
• Video hosting platforms;
• Blogging platforms;
• Email newsletter platforms;
• IT outsourcing service providers;
• Printing service providers;
• Delivery service providers;
• Payment service providers.

The providers listed above process your information based on our instructions only.

We may share your Personal Data with recipients, located in the EEA, the UK and Switzerland; or in the United States and/or otherwise in countries outside the EEA, the UK and Switzerland which do not provide for an adequate level of data protection from an EU or Swiss law perspective. For such transfers, we will ensure that the recipients are subject to appropriate safeguards as permitted under the applicable data protection laws, e.g. by entering into appropriate data transfer agreements on the basis of EU Standard Contractual Clauses issued by the European Commission, on the basis of the UK’s International Data Transfer Agreement (IDTA) or by reliance upon the Article 49 GDPR derogations or corresponding derogations under the Swiss Data Protection Act, as applicable. Please contact us if you want further information on the respective appropriate safeguards applied by us.

Other disclosures

In addition to the disclosures for the purposes identified before, we may disclose information about you for the following purposes:

• law enforcement, legal process and compliance: if we are required to do so by law, in connection with any legal proceedings or to establish, exercise or defend our legal rights, or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a facially valid court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies. We also reserve the right to disclose personal data or other information that we believe, in good faith, is appropriate or necessary to: (i) take precautions against liability; (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity; (iii) investigate and defend ourselves against any third-party claims or allegations; (iv) protect the security or integrity of our services and any facilities or equipment used to make our services available; or (v) protect our property or other legal rights, enforce our contracts, or protect the rights, property, or safety of others;
• change of ownership or other business needs: (i) in case we sell, licence or otherwise assign our company, corporate rights, the Website or its separate parts or features to third parties; (ii) as part of a transaction, financing, or for other business needs (e.g., if we need to disclose your personal data to the prospective lender or bank, investor or prospective investor, and/or their professional advisers as part of certain due diligence processes, as the case may be); (iii) we may also disclose and otherwise transfer your personal data to an acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets and only if the recipient of the information commits to a privacy policy that has terms substantially consistent with this Privacy Notice.

5. Cookies and Similar Technologies

In addition to the data points mentioned above, we may use cookies and similar technologies (e.g., web beacons, pixels, ad tags and device identifiers) to analyze our Website, recognize you and/or your device(s) on, off and across different Services and devices. This helps us to provide you with the best possible experience when you browse our Website and allows us to improve our site. If you want to know more about how we use cookies and what other information we may collect, please visit our Cookie Notice.

6. How We Protect Your Personal Information

We will take all necessary measures to protect your information from unauthorized or accidental access, destruction, modification, blocking, copying, and distribution, as well as from other illegal actions of third parties. As we use the services of third-party software providers across several countries outside of the European Union, we may transfer the collected information to those countries for further processing. In such cases, we will make sure that relevant safeguards are in place. More information on such safeguards can be provided upon request.

We also make sure that access to your information stored in our database is only possible via a secure and closed VPN connection. Additionally, all communications exposed to the internet are TLS encrypted to provide the highest level of communications security.

7. Links to Third-Party Websites

Links to third-party websites are provided as a convenience to you. Once you leave our Website, we neither control nor have responsibility for third-party sites, their content, or their privacy practices. We encourage you to read the terms and conditions and privacy notice of each third-party service that you access or utilize. Some of our pages utilize framing techniques to serve content from our partners while preserving the look and feel of our Website. Please be aware that you are providing your Personal Information to these third parties and not to our Website.

8. Retention of Personal Information

We retain your Personal Information only for as long as is reasonably necessary to fulfill the purpose for which it was collected. However, if necessary, we may retain your Personal Information for longer periods of time, until set retention periods and deadlines expire, for instance where we are required to do so in accordance with legal, tax and/or accounting requirements set by a legislature, regulator, or other government authority.

Therefore, we retain Personal Information for as long as you use our services for the purposes explained in our Privacy Notice, including maintaining a user account. When you discontinue the use of our services, we will retain your Personal Information for as long as necessary to comply with our legal obligations, to resolve disputes and defend claims, as well as for any additional purpose based on the choices you have made, such as to receive marketing communications.

Once retention of your Personal Information is no longer necessary for the purposes outlined above, we will either delete or de-identify the Personal Information or, if this is not possible (for example, because Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from further processing until deletion or deidentification is possible.

We will store your information depending on the purposes:

• Sending requests and inquiries
  We will store the information we process in regards to your requests and inquiries for as long as we keep in touch with you. Moreover, we will keep this information for an additional one year after your last contact with us.
• Marketing newsletter
  We will store your email for four years after subscription to our newsletter or until you opt out from receiving our newsletters.
• Website usage statistics data
  We will store your personal data for the purposes of collecting Website usage statistics for six months after your last use of our Website.
• Cookies

To learn more about storage of cookies, please read our Cookie Notice.

9. Your Rights and Choices

Consistent with applicable law, you may exercise privacy rights described in this section such as Right to Access, Delete or Correction of your Personal Information. Please note that some of the rights may vary depending on your state of residence. These rights are described below.

Rights Regarding Your Personal Information

Depending on your jurisdiction, you may have the right, in accordance with applicable data protection laws, to make requests related to your “personal information” or “personal data” (as such terms are defined under applicable law, and collectively referred to herein as “personal data”). Specifically, you may have the right to ask us to:

• Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we disclose personal information;
• Provide you access to and/or a copy of certain personal information we hold about you;
• Correct or update inaccurate personal information we hold about you;
• Delete certain personal information we have about you.

You may also have the right to opt out of the Sale of your information and Sharing of your information for cross-context behavioral or targeted advertising, as described below. If you are a California resident, please see the California Consumer Privacy section below for more information about our privacy practices and your rights.

As provided in applicable law, you may also have the right to not be discriminated against for exercising your rights. Please note that certain information may be exempt from such requests under applicable law. For example, we need to retain certain information to provide our Services to you or to ensure the security and integrity of our Services. If you ask us to delete certain information, we may not be able to provide our Services to you. We also need to take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address.

How to Exercise Your Information Rights

You may exercise your information rights by contacting us at support@gameinformer.com. If you have registered for an account, you can access, review, and manage many changes yourself via your Account Dashboard on our Website. Within the Dashboard, you can do things like update your profile information and view your personal information.

Do Not Track

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our Services for third-party purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser initiated DNT signals.

10. State Privacy Laws

California Consumer Privacy

The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to residents of California. This section of the Privacy Notice applies if you are a natural person who is a resident of California and uses our Services. This notice supplements the information in the Privacy Policy. Certain terms used below have the meanings given to them in State Privacy Laws.

The following sets forth the categories of information we collect and purposes for which we may use a consumer’s Personal Information.

Categories of Personal Information We Collect About You

• Categories of information collected – view the Personal Information We Collect section for more details;
• Sources of Personal Information – refer to the Personal Information We Collect section for more details;
• Purposes of use – see the How We Use Your Personal Information section for more details.

California Consumer Privacy Rights

California Consumers have the right to request that we disclose what Personal Information we collect, to delete that information, to correct their information and to opt-out of the Sale and Sharing – for cross-context behavioral advertising – of their Personal Information, without being discriminated against. These rights are subject to certain restrictions. You also have the right to designate an agent to exercise these rights on your behalf. In addition to the Your Rights and Choices section, this section describes how to exercise those rights and our process for handling those requests. We may charge a reasonable fee to comply with your request, to the extent permitted by applicable law.

Right to Opt-out of the Sale or Sharing of Your Personal Information

For more information, refer to the California Sale or Sharing of Your Personal Information section. Please note that we do not knowingly sell or share the Personal Information of minors under 16.

Right to Non-Discrimination

We will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise these rights.

How to Exercise Your Rights

California Consumers may exercise their California privacy rights by contacting us at support@gameinformer.com.

Authorized Agents

You may designate an agent to make requests to exercise your rights under CCPA. We will take steps both to verify the identity of the person seeking to exercise their rights as listed above, and to verify that your agent has been authorized to make a request on your behalf through providing us with a signed written authorization or a copy of a power of attorney.

California Sale or Sharing of Personal Information

We may allow certain third parties (such as certain advertising partners) to collect your Personal Information via automated technologies on our Website and applications in exchange for non-monetary consideration (such as an enhanced ability to serve you content and targeted advertisements that may be of interest to you).

To opt-out of the Sale and Sharing of your Personal Information, click here:

Do Not Sell My Personal Information

You can also choose to opt out by clicking the ‘Your Privacy Choices’ link at the bottom of the pages of our Website, and following the on-screen instructions. Game Informer also recognizes the Global Privacy Control (GPC) signal which will direct a user to follow onscreen instructions to opt-out from the Sale and Sharing of your Personal Information for the browser that sends this signal.

California law defines the Sale of your information and Sharing of your information for cross-context behavioral broadly. Depending on the product/services you use and how you use them, we may have Sold or Shared, the following categories of Personal Information about you in the last 12 months to categories of third-parties such as data analytics providers and advertising networks: Identifying information, connection or usage data, cookie or device information, browser or device fingerprints, IP or approximate geolocation information, commercial information, browsing history, and inferences drawn from this data.

When you opt-out we will place a cookie on your device to identify and register your preference. This only applies to the browser you were using and only for the device you were using at the time you registered your preference. If you access Game Informer Website from other browsers or devices, you will also need to make this selection on each browser and device. If you clear cookies on your browser after opt-out, your browser will no longer remember your preference, and you will need to reset your preference.

Game Informer recognizes the Global Privacy Control (GPC) signal which will direct a user to follow onscreen instructions to opt-out from the Sale and Sharing of your Personal Information for the browser that sends this signal. You will need to turn this on for each browser you use. To learn more about the GPC, visit the Global Privacy Control website.

Minor’s Opt-In to Sale:
We do not knowingly collect or sell Personal Information from minors under 16 years of age. To the extent we have actual knowledge that we have collected Personal Information from an individual between the ages of 13 and 15, we will not sell that information without obtaining consent.

Other California Rights

Shine the Light Disclosure:
The California ‘Shine the Light’ law gives California Consumers the right under certain circumstances to request information from us regarding the manner in which we disclose certain categories of Personal Information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not disclose your Personal Information with third parties for their own direct marketing purposes.

Right to Remove Posted Information (California Minors):
If you are under 18 years of age, reside in California, and have a registered account with Game Informer, you have the right to request removal of unwanted information that you publicly post on the Game Informer Website. To request removal of such information, you can contact us at support@gameinformer.com. Upon receiving such a request, Game Informer will make sure that the information is not publicly available on our Website, but the information may not be completely removed from Game Informer systems.

Notice of Financial Incentives/Loyalty Programs

Game Informer may provide special offers and benefits to customers who participate in our Loyalty Program or sign up to receive communications from us via email, text, chat, and social media. The information we request from customers when they sign up may include the customer’s email address or phone number as well as name, partial birthdate, product preferences, or other information that allows us to tailor our communications. These incentives may result in differences in our prices or services offered to consumers and may include lower price for goods and services (e.g., discounts and other promotions).

Participating in any financial incentive program is entirely optional and participants may withdraw from the program at any time. California Consumers may opt-in online or in stores and can opt out of the programs at any time by using the unsubscribe methods provided for that communication channel such as unsubscribe links in email messages.

Each financial incentive or price or service difference related to the collection and use of Personal Information is based upon our reasonable, good-faith determination of the estimated value of such information to our business, taking into consideration the value of the offer itself and the anticipated revenue generation that may be realized by rewarding brand loyalty and repeat purchases. We calculate the value of the offer and financial incentive by using the expense related to the offer.

If you request the deletion of your Personal Information, your Game Informer account, including your Rewards, will be deleted, and you will no longer receive Game Informer benefits because we will not be able to identify you as a Loyalty Program member.

Information for Nevada Residents

Under Nevada law, certain Nevada consumers may opt out of the Sale of “Personally Identifiable Information” for monetary consideration to a person for that person to license or sell such information to additional persons. “Personally Identifiable Information” includes first and last name, address, email address, phone number, Social Security Number, or an identifier that allows a specific person to be contacted either physically or online.

If you are a Nevada resident who has purchased or leased goods or services from us, you may submit a request to opt out of the Sale of your information by using the ‘Your Privacy Choices’ link at the bottom of the webpage.

Other State Privacy Notices

The disclosures in this section supplement our general privacy notice and are made pursuant to the following state privacy laws:

• Colorado Privacy Act;
• Connecticut Data Privacy Act;
• Utah Consumer Privacy Act;
• Virginia Consumer Data Protection Act;
• Texas Data Privacy and Security Act;
• Oregon Consumer Privacy Act.

Depending on your state of residency and subject to certain legal limitations and exceptions, you may be able to exercise some or all of the following rights:

• Access your Personal Information;
• Correct your Personal Information;
• Delete your Personal Information;
• Opt-out from sale of your information;
• Opt-out from the sharing of your information for targeted advertising;
• Obtain a list of the third parties that have received personal data;
• Appeal your request.

You may submit a privacy rights request by following the steps outlined in the Your Rights and Choices section.

Additional details about the categories of personal data and sensitive data that we collect about consumers and the purpose for processing your personal data can be found in the California Consumer Privacy section.

We do not engage in profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers, as defined in State Privacy Laws.

11. EU/EEA, UK, Switzerland

If you are a resident of the European Economic Area (EEA), United Kingdom (UK) or Switzerland, you may exercise GDPR, UK GDPR or Swiss Data Protection Act rights regarding your personal data. In particular, you may have the right to:

• The right to access your information.
  You have the right to know what personal data we process. As such you can obtain the disclosure of the personal data involved in the processing and you can obtain a copy of the information undergoing processing.
• The right to verify your information and seek its rectification.
  If you find that we process inaccurate or out-of-date information, you can verify the accuracy of your information and/or ask for it to be updated or corrected;
• The right to have your personal data deleted.
  If we are not under the obligation to keep your personal data for legal compliance and it is not needed in the scope of an active contract or claim, we will remove your information upon your request.
• The right to restrict the processing of your information.
  When you contest the accuracy of your information, believe we process it unlawfully or want to object to the processing, you have the right to temporarily stop the processing of your information to check if the processing was consistent. In this case, we will stop processing your personal data (other than storing it) until we are able to provide you with evidence of its lawful processing.
• The right to have your personal data transferred to another organisation.
  Where we process your personal data on the legal basis of consent you provided us or on the necessity to perform a contract, we can make, at your request, your personal data available to you or to an organisation of your choosing.
• The right to object against the processing of your information.
  If we process your information for our legitimate interests (e.g., for direct marketing emails or for our marketing research purposes), you can object to it. Let us know what you object against and we will consider your request. If there are no compelling interests for us to refuse to perform your request, we will stop the processing for such purposes. If we believe our compelling interests outweigh your right to privacy, we will clarify this to you.

You can formulate such requests or channel further questions on data protection by contacting us directly at support@gameinformer.com.

If you believe that our use of personal data violates your rights, or if you are dissatisfied with a response you received to a request you formulated to us, you have the right to lodge a complaint with the competent data protection authority of your choice. You can find details of the EEA Supervisory Authorities here: https://edpb.europa.eu/about-edpb/board/members_en. The Supervisory Authority in the UK is the Information Commissioner’s Office (ICO): casework@ico.org.uk; www.ico.org.uk.

Legal Bases of Processing:

The legal basis of our processing of your personal data within the scope of application of the GDPR, the UK GDPR or the Swiss Data Protection Act is as follows:

• Consent (Art. 6.1(a) GDPR), e.g. to communicate about our products, services, updates, newsletters, promotions, surveys, and direct mailings, to publish customer testimonials or photos;
• Performance of the contract (Art. 6.1(b) GDPR), e.g. to provide products and services that you request such as physical orders or digital goods, to provide customer service;
• Compliance with legal obligation (Art. 6.1(c) GDPR), e.g. when we need to retain purchase records for tax reporting and auditing purposes;
• Legitimate interests (Art. 6.1(f) GDPR), e.g. to provide relevant and personalized recommendations for products, services, and promotional offers based on your engagement with us, to improve the effectiveness of our products and services, including the Website, and marketing campaigns, to improve your Website experience, including for troubleshooting and maintenance purposes.

12. Canada

This section provides additional information to individuals located in Canada at the time their Personal Information is collected by us.

You may request details about our privacy practices, access or correct your Personal Information, or make a complaint by contacting at support@gameinformer.com.

If you are not satisfied with our response to your inquiry, you may contact the Office of the Privacy Commissioner of Canada: 1-800-282-1376 (toll-free) or priv.gc.ca.

13. Children’s Privacy

Our Services are designed for and directed at people 13 years of age or older. We do not knowingly collect information from children under 13. If Game Informer learns that a child under the age of 13 has submitted personally identifiable information online, it will take reasonable measures to delete such information from its databases and to not use such information (except where necessary to protect the safety of the child or other as required or allowed by law). If you become aware of any Personal Information we have collected from children under 13, please email us at support@gameinformer.com.

For additional tips on how to help children stay safe on the Internet, we recommend that you review information published by the FTC here.