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Help & Customer Service

Relaunch

Is Game Informer really back?

Yes! Not only is this the outlet you remember, but it’s also all the same people who worked here at the helm. Our coverage focus is the same, highlighting the best in gaming and the people who make and play them, but we hope you’ll find an expanded scope and quality that is bigger and better than before.

Is the magazine returning?

Yes! Game Informer’s legacy is built on the foundation laid by the magazine. We believe there’s something special about a curated magazine issue with a cool exclusive cover story, interesting long-form features, and beautifully designed pages. We plan to bring back the print magazine and also offer a way to access the magazine digitally through your subscription. Please sign up for a Game Informer account today to help us know of your interest so we can best prepare for the magazine’s first issue.

How can I best support Game Informer’s return?

Ahead of our membership and subscription program relaunch, it’s extremely valuable to gauge interest level from our community. Please consider signing up for a Game Informer account to show your enthusiasm for the work we do, and you’ll also get some cool bonuses, like access to read Game Informer’s back issues.

Any new features on the way?

After our recent hiatus, we’re gradually bringing back the coverage you love, but we’re also hoping to expand in some key ways. Stay tuned for more details on what we’ll be adding.

Magazine

I subscribed before you were closed. Does my subscription carry over?

We are unable to transfer preexisting subscriptions to our new program. Please stay tuned for more details on how to start a subscription with our new program.

I want to buy an old issue of Game Informer.

We do not currently offer print versions of our past issues, but by signing up for a Game Informer account, you can access the full digital archive of our recent issues.

Editorial Policy

Who decides on the games and other content you feature?

Our content is entirely selected by our editorial team, with no outside influence from any other entity. Advertising and sponsored content is always set apart and disclosed as such. If Game Informer ever features content with a potential conflict of interest (such as companies or products produced by Gunzilla Games) we will disclose that relationship clearly in our coverage.

Are you open to freelance pitches?

Yes! Please submit pitches and inquiries to our dedicated freelance email address: freelance@gameinformer.com.

Account and Support

I used to have an account on Game Informer but I can’t find it. How do I retrieve access?

Even though the website and all its content has returned, Game Informer accounts created prior to 2025 are no longer active. Please consider creating a new Game Informer account. It’s the best way to support our relaunch at this stage and let us know of your interest, and it also unlocks some early benefits like access to over a decade of magazine back issues.

Can I change my account email or other info?

Absolutely. Access your user page to change your email address, flip light mode/dark mode settings for the website, and adjust your newsletter preferences.

I have a question that isn’t addressed here.

We’re happy to help. Please contact support@gameinformer.com for additional info or answers.

Advertising

I have a question about advertising.

For inquiries related to advertising with Game Informer, contact us here.